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About the agency

Three Generations in Insurance. One Office on Wall Street.

Elise Stansel opened this agency in 2017 after four years learning the business alongside her father, Randy Stansel, an agent since 1990. Her grandfather sold life insurance before either of them. The award in her hands on this page was his.

Elise Stansel holding her grandfather’s insurance award

Our story

Why Does a Family Stay in Insurance for Three Generations?

Because the work is personal. A hail claim is a roof over a family. A life policy is a mortgage that still gets paid. The Stansels have watched those moments play out for more than three decades, and the agency Elise built in 2017 was designed around a single commitment: to professionally sell and service insurance to meet our insureds’ needs, with honesty and integrity guiding every conversation.

That shows up in small ways. Elise paid out of pocket for a defensive driving course so every customer could take it for free and keep the discount for three years. Our agents ask every new client whether anyone ever explained their current policy to them, because most people have never been asked.

It also shows up in who answers the phone. Everyone in this office passed the Oklahoma licensing exam and would rather use that license to answer your question than read you a script.

Stansel Insurance agents in a consultation with a client at the Norman office

A real office

Customers Keep Asking If We Are Real. We Are. Come See.

It happens most to our front desk: a caller asks to speak to a real person, and the answer is "you are." We would love to see more people walk through the door at 709 Wall St. A conversation across a desk is faster, clearer, and more fun than one on hold.

“The biggest thing is that we are real, that we are really here. We all took an exam to get licensed, so we would like to use our license and help customers by answering questions they might have when they come in.”

Jonathan Sambrano, Sales Manager

How we work

What Can You Expect From Us?

  • Questions before quotes

    Besides price, what matters most to you in this policy? Every quote starts there.

  • Plain language

    Every industry term gets a plain-language explanation in the same sentence. You should know exactly what you are paying for.

  • With you through claims

    You can file in the carrier app at any hour. We stay involved until it is resolved.

  • English and Spanish

    Spanish-speaking agents in the office and on the phone, and a website published in both languages.

Our team

The Licensed People Behind the Policies

Every agent here is licensed in Oklahoma. One of them is a dog.

Elise Stansel, Agency Owner · Stansel Insurance Agency

Elise Stansel

Agency Owner

Elise opened her insurance agency in 2017 after spending four years learning the business alongside her father, Randy Stansel, who has worked in insurance since 1990. She built this agency around a single commitment: to professionally sell and service insurance in a way that meets each client's real needs, with honesty and integrity guiding every conversation. Her deep roots in the business mean she understands the ins and outs of coverage in a way that genuinely benefits you.

Agency Owner

Licensed in Oklahoma · Third generation in insurance

  • Jonathan Sambrano, Sales Manager · Licensed Agent · Stansel Insurance Agency

    Jonathan Sambrano

    Sales Manager · Licensed Agent

    Jonathan joined the team in 2020 with a passion for helping people set up insurance that genuinely fits their lives. He leads sales for the agency, is a valued resource for our Spanish-speaking clients, and brings a thoughtful, patient approach to every conversation about coverage. The service pages on this site are built from his words.

  • Kendra Murray, Licensed Agent · Stansel Insurance Agency

    Kendra Murray

    Licensed Agent

    Kendra brings seven years of experience in the automotive industry to the insurance world. That background means she has a strong sense for what customers actually need, and how to communicate it clearly. She hit the ground running and has been an important part of our team ever since.

  • Jacy Archer, Operations Manager · Licensed Agent · Stansel Insurance Agency

    Jacy Archer

    Operations Manager · Licensed Agent

    Jacy joined the team in November 2023 after graduating from the University of Oklahoma. Originally from the Tulsa area, she brings energy and enthusiasm to the front of the office and makes sure every client who walks through the door or calls in feels genuinely welcome.

  • Cameron Lynn, Licensed Agent · Stansel Insurance Agency

    Cameron Lynn

    Licensed Agent

    Cameron's favorite part of working at Stansel Insurance is building genuine relationships and being a trusted resource for clients when they need guidance. Outside the office, he enjoys coaching youth softball, spending time with his family, and perfecting his BBQ. A fun fact: he has been snow skiing since his teenage years and still gets out on the slopes once a year.

  • May, Office Mascot · Stansel Insurance Agency

    May

    Office Mascot

    May, short for Mayhem, yes, like the Allstate guy, is the agency's four-legged morale officer. She greets visitors at the door, supervises team meetings from the rug, and reminds the office that even insurance agents need a little chaos in their day.

Recognition

Three Generations of Award-Winning Service

A multi-award-winning agency, including the 2020 Agency Achievement Award — and a family commitment to insurance that goes back further than this office.

Elise Stansel holding her grandfather's insurance award

A Family Legacy

Three generations in insurance

Elise represents the third generation of her family in insurance — following her father, who has been an agent since 1990, and her grandfather, who built a career selling life insurance. The award she’s holding here was his.

Stansel Insurance Agency award recognizing achievement

Agency Honors

2020 Agency Achievement Award

One of several recognitions earned over the years for service quality and client outcomes. Awards are nice; the reason we care about them is what they say about how we show up for the people who trust us with their coverage.

Google Reviews

What Do Our Customers Say About Working With Us?

We let our clients speak for themselves. Here is what Norman families have shared about their experience with our agency.

  • “Have had a recent experience from large tree falling and causing some damage to house and patio. Elise Stansel’s agency has worked extremely well with us. Promptly answer phone calls and provide us with the information we need. Everyone is pleasant & knowledgeable.”

    Mary Hornbuckle
    March 2025
  • “I am really thankful for Elise Stansel's team. I haven't spoken with her directly, but everyone I've spoken to was kind, professional, and has taken care of what I needed in a timely fashion. We recently switched our home, auto, and life insurance, and not only are we saving money but will have better coverage than what we did have. And the best part for me was that I haven't had to call repeatedly to get things done, which was my past experience with other agencies. I have been very pleased so far, and if I ever need to make a claim, I feel like I am in good hands.”

    Jayme Alexander
    February 2025
  • “Elise and her team have always been there to answer any questions and have given us the best service. I can call or email with questions and they respond immediately. It's something you don't get from most insurance companies. Absolutely recommend them!”

    Kay Peters
    January 2025
  • “Elise created a wonderful experience. She gave me a great deal while making sure it was the coverage I needed. Her staff are all lovely. My newborn was a handful, so she was more than willing to accommodate my needs via email. Best customer service I've ever had with insurance so far.”

    Candace Six
    November 2024
  • “I was unsure about switching insurance companies. But I have never been happier. Our rates have stayed consistent and everyone in the office is amazing! I am having an issue with our house and I contacted them today about my renter's policy. Jillian (unsure on spelling) went above and beyond to assist me. When we hung up from our initial call she got busy digging for any info to help me and my family. She called me back and was patient with me while I handled business that I needed to finish, and then she gave me all the information she had gathered. 10/10 recommend”

    Danielle Yeingst
    December 2024
  • “Elise and her staff are really great to work with. I feel like they advised us well on the coverage we needed and yet didn't pressure me about extra add ons. They also send out emails with helpful reminders. This is a great office!”

    Gina Byrum
    October 2024

Get in Touch

Come meet us, or let us come to you by phone

Walk in at 709 Wall St during office hours, call, or send the form. A licensed agent will take it from there.

  • Phone

    (405) 253-7879

  • Office Address

    709 Wall St
    Norman, OK 73069
    Get directions
  • Office Hours

    Monday – Thursday, 8:30 AM – 5:30 PM

    Friday, 9:00 AM – 5:00 PM

    Closed Saturday & Sunday

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